GUEST RELATION EXECUTIVE [Malaysia]


 

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  • To engage with the customer, understand the customers requirement targeting customer delight, and direct them to the proper section.
  • Upgrade personal and company image to stimulate maximum customer appeal.
  • Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner.
  • Accurately gather customer data related to pre-purchase, conversion, etc. for the analysis.
  • Assist in managing the overall Store ambiance through maintenance of displays (E.g., dangler, standee, store decorations, etc.) and supporting the Store to adhere to guidelines.
  • Call up potential customers (leads), invite existing and potential customers to exhibitions, publicize promotional events/campaigns, etc.
  • Should possess detailed information about the Gold, Jewelry and Diamond.

Job Type: Full-time

Salary: RM2,300.00 - RM2,800.00 per month

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have an Expertise in Customer Relation?

Language:

  • English (Preferred)

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