We are looking for an EXPERIENCED AGENT(Male/Female) for our US Campaign . The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Must have 1 - 3 Years experience in Spectrum, AT&T, Comcast, Optimum Sales
Responsibilities
- Managing inbound calls.
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way.
- Experience in Call Center Industry will be preferred.
- Excellent skills in Customer Services and Management.
- Problem-solving.
- Self-motivated.
- Good team player.
- Ability to multi-task.
- Must have a professional telephone manner.
- Fresh candidates may also apply if they are excellent in English speaking and listening
- Gifts will be awarded to our hardworking and dedicated candidates.
Achieve established standards for call handling quality.
Job Types: Full-time: 07pm to 05am & 09pm to 06am
Salary + Commission
Rs:40,000 To 120,000
Job Type: Full-time
Salary: Rs40,000.00 - Rs120,000.00 per month
Job Type: Full-time
Salary: Rs40,000.00 - Rs120,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 31/08/2023
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