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WE ARE
SoftServe is a global team of 13,000+ thinkers and doers, who design and deliver cutting-edge digital solutions for top clients across numerous industries. We are about people who create bold things, make a difference, have fun, and love their work.
IT DevOps and Project Support are teams of IT ninjas who are always around and able to help in any, even the most difficult situation. As a part of our team, you will be involved in support of various projects of different scales and directions together with the leaders of these directions. A wide range of technologies will allow you to harmoniously develop your professional skills and advanced practice in existing services support and implementation of exciting new initiatives.
YOU ARE
- Having a Bachelor's or Master's degree in Computer Science or similar
- Effectively communicating in German and English to other technologists and corporate staff
- Showing 2 years working in IT or software engineering
- Experienced with IT systems
- Working with Jira and Confluence
- A holder of a strong customer service orientation; and ability to explain technical concepts to non-technical users
- Well-versed with Windows 7, 8, & 10 as well as the Office suite and standard business applications
- Knowledgeable in computer hardware: Windows and Apple desktops and laptops; IOS and Android mobile devices
- Confident in Zoom, DLP, client imaging, and next-generation AV endpoint security solutions
- Demonstrating solid experience with Microsoft Autopilot, Intune and SCCM
Showing extra advantages in
- Salesforce
- Supporting WAN and LAN equipment with basic functions (patching)
- VMware, and VDI
YOU WANT TO WORK WITH
Operating and maintaining IT and engineering systems. This includes the following systems
- Jira / Confluence Cloud with Jira Service Management
- Application security scanning tools: Snyk, Nessus
- Responding to IT-related requests; providing timely and effective resolution of end-users' issues
- Supporting on-premise, private cloud, and public cloud server technologies and systems supporting our Engineers
- Helping assess existing technologies and assisting in new hardware & software evaluation
- Raising awareness on escalated issues
TOGETHER WE WILL
- Supporting your professional and personal growth
- Giving you access to experienced specialists pretty willing to share their knowledge
- Caring about your individual initiatives – we are open to them, just come and share your ideas
- Sharing many other advantages with you such as an attractive salary, a modern office, a package of benefits, language classes
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
