Documentation Quality Reviewer
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Business Services (BS) is ABB’s shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, BS provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries.
This position reports to
Quality and Continuous Improvement Lead
Your responsibilities
- Review process maps and standard operating procedures to ensure quality of their content and compliance with internal standards for their creation
- Identify gaps/further clarifications needed in process maps and SOPs and communicate them to the responsible teams accordingly.
- Support with coordination of the SOP creation for the future processes of the HR Operations organization, as well as with other activities ongoing at project level
- Collaborate with the Local Country Teams, Hub Teams and Global Service Line Leads to drive updates and sign-offs of the prepared process documentation.
- When capacity allows, work independently to create the step-by-step Standard Operating Procedures for HR Operational Services processes, based on existing recordings of the process step.
Your background
- Minimum 3 to 5 years of work experience in HR Operations, preferably in a global company
- Good knowledge and understanding of HR Operations processes
- Extremely high detail orientation
- Experience in creating or working with process documentation/ standard operating procedures (SOPs)
- Very good verbal and written communication skills in English
- Strong analytical thinking and problem-solving skills
- Successful at managing multiple priorities and tasks
- Ability to prioritize tasks and to keep deadlines
- Strong user knowledge of Microsoft Office suite
- Highly preferable is previous experience with creating process maps and/ or process mapping tools, like Adonis or similar.
- Intercultural sensitivity in collaboration with many countries across the world
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology. • Collaborate with experienced experts in an international environment. • Seize individual development and training opportunities, from job specific to soft skills. • Private medical care (including offers for family members) and life insurance. • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program. • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities. To apply for the position, please send your application via our page. We reserve the right to answer only to the chosen candidates. This is a limited duration project position, until the end of 2024. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate
